Campaign name?

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Superuser

Re: Campaign name?

Hello,

 

Since there just F-Secure official stuff able to re-check your subscription/license information.... tries to reach chat/phone support will be still most useful (as more brief-step); But maybe you able to try reach Community Managers (which able to redirect concern) -> as example , for example - as try to 'boost situation';

 

-> what about "box" and "this campaign has ended" - I did not try it with valid subscription code (but for me it do not give such 'response'); there was also campaign name as 'totalbox' (but FOR MY understanding - it should work for F-Secure Total box solutions) - but not sure already;

 

-> as another suggestion: there was some topics (where user also tried to get campaign name) this one

and another one - but there was response that most likely there was purchased F-Secure Internet Security (but not F-Secure SAFE).  So... just as re-check - with your situation there definitely F-Secure SAFE?! and not F-Secure Internet Security (?!).

Community Manager

Re: Campaign name?

Hi @chrt,

 

I have now escalated this case directly to our support team for assisting your further. They will be contacting you via email for further communication.

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Novice

Re: Campaign name?

This is correct, you just write box!!!

Novice

Re: Campaign name?

This is correct, you just write box as a campaign name!

Superuser

Re: Campaign name?


@tami1 wrote:

This is correct, you just write box as a campaign name!


Just as addition: there can be some other campaign-names too (but it should be provided by ?! src of subscription or should be visible under instructions for certain type of subscription); :)