Buy or renew F-Secure TOTAL page is down

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Novice

Buy or renew F-Secure TOTAL page is down

For a couple of days now I'm not able to buy a F-Secure TOTAL description because the purchase page is down.

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1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Buy or renew F-Secure TOTAL page is down

Dear @Jaapie ,

 

 

Your account was set us as F-secure Safe trial, so i needed to switch your account to Total. 

 

Now you should be able to adjust amount of licences and renew it.

 

 

Cheers!

View solution in original post

3 REPLIES 3
Superuser

Re: Buy or renew F-Secure TOTAL page is down

Hello,

 

I am also only an F-Secure user (their home solutions).

With my experience - sounds that I can to initiate F-Secure TOTAL purchase (or to login into My F-Secure account and choose buttons like buy / renew). I did not try to perform full steps - but only very first ones.

 

Could you provide a bit more information about your situation?

 

For example, is it fresh purchase or there is a try to renew existed subscription?

Where you tried to open shop(?) or to purchase F-Secure TOTAL? Official F-Secure website? Localized to your location or it is global one?

 

Did you try to use another browser (for example)? Or to doublecheck something around script blockers or cookies. I think cookies and scripts should be allowed for proper state. Maybe if your browser with some Adblockers (or so) it can blocking certain resource for loading.

In addition, can you try to perform your steps with Incognito / InPrivate (or so) mode?

 

Maybe your experience is about receiving some outdated pages (as a result - with 'broken' redirect to actual page).

 

Thanks!

Moderator

Re: Buy or renew F-Secure TOTAL page is down

Dear @Jaapie ,

 

 

Your account was set us as F-secure Safe trial, so i needed to switch your account to Total. 

 

Now you should be able to adjust amount of licences and renew it.

 

 

Cheers!

View solution in original post

Novice

Re: Buy or renew F-Secure TOTAL page is down

Indeed it is working now. Thanks.