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Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice

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Aspirant

Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice

Browsing Protection blocks "The Lord of the Rings Online" MMO launcher from updating the game, no notification that someting was blocked, there is also no entry in the blocked sites list, disabling all f-secure protection doesnt help.

Only disabling browsing protection or adding 3 sites (turbine.com, akamai.com and lotro.com) to the exception list helps.
also see: https://www.lotro.com/forums/showthread.php?649094-Http-403-forbidden&p=7691088#post7691088  

 

My wish: 

* If i select "Disable all security functions" in the F-Secure GUI also Brwosing protection should be disabled

* If Browsing protection blocks an application to download stuff from a non https url the user should be noticed AND this should be logged to the "blocked sites" statistics inside the browsing protection app.

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice

Hi moe120,

 

Sorry for getting back to you late. I was checking with our teams and it is seen that the 3 sites mentioned are rated safe, at the moment. If the problem persists, it is recommended to get in touch with our support team for further investigation via chat or phone.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
3 REPLIES
Community Manager

Re: Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice

Hi moe120,

 

Sorry for getting back to you late. I was checking with our teams and it is seen that the 3 sites mentioned are rated safe, at the moment. If the problem persists, it is recommended to get in touch with our support team for further investigation via chat or phone.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Aspirant

Re: Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice

ok, i removed the mentioned urls from the exception list, rebooted and tried the launcher and its still working. So most likely it was a temporary problem with one of the urls beeing blocked?

Thanks anyway.

Community Manager

Re: Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice

Good to know it's working back again. Thanks for letting us know.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.