Antivirus and Browsing Protection installation fails

Scholar

Antivirus and Browsing Protection installation fails

Hi,

I'm trying to install F-secure Safe into a Windows10 laptop. I have checked that windows updates are up-to-date (installed the missing ones and restarted the computer after the installation). Then I removed the f-secure safe installation that failed (by using windows tool) and restarted the computer. After that I logged in into my safe site and restarted the installation. I have done the remove/install operations now many times - always the same result with message "Antivirus installation failed, Browsing protection failed". What can I do next?

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: Antivirus and Browsing Protection installation fails

It sound like you may have a corrupted or part installation of F-Secure on your machine which may be preventing the reinstallation from completing.  Try using the F-Secure Uninstallation Tool to remove all previous traces of F-Secure, then run the installation process again.  

2 REPLIES 2
Superuser

Re: Antivirus and Browsing Protection installation fails

It sound like you may have a corrupted or part installation of F-Secure on your machine which may be preventing the reinstallation from completing.  Try using the F-Secure Uninstallation Tool to remove all previous traces of F-Secure, then run the installation process again.  

Scholar

Re: Antivirus and Browsing Protection installation fails

Thank you a lot. This really helped and now the installation succeeded. Smiley Happy