Anti-Virus networkinstaller do not work

mik70
mik70 Posts: 1 New Member
in F-Secure Internet Security

Have a eMachines laptop, model eMG620 with Vista SP1. Simple problem: installer downloaded from F-Secure do not start as was told. Any idea about problem causing this malfunction? Thanks very many!

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  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,


    How I can to remember - F-Secure AV (or SAFE/IS) required SP2 for Windows Vista.

    Your description have words about SP1 (so.. maybe this is reason) and if you able to upgrade your machine (get SP2-update) probably installer should work.


    But basically.. Networkinstaller should to tell something at launch.

    And maybe will be good to report this as support-request/ticket:

    https://www.f-secure.com/en/web/home_global/support/support-request


    What if there something else can be as additional trouble-point.

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