Anti Virus messages

Spike999 · April 2017

Hi,

Just renewed my subscription for my one home desktop computer. Sometimes when I log on F secure states that my computer is fully protected, then after a few minutes states that it is not, and needs to update. Subsciption runs out now in 2018, so fully covered. Any suggestions ??

Stephen Williams

Simon · April 2017

Hi Stephen,

There are a couple of tools you could try here:

https://www.f-secure.com/en_GB/web/home_gb/support-tools

I would try the auto update reset tool first, followed by the fsupdate tool. You'll find them about half way down the page. Let us know how you get on. The next stage would probably be a reinstall, if all else fails.

Spike999 · April 2017

Many thanks Simon for getting back to me so quickly, with you ideas.

Stephen

Anti Virus messages

Comments

Categories