[Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

Scholar

[Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

If Swype keyboard is installed and active in system, then is impossible to write unlock code on locked phone. The only way to remove lock is trusted number phone.

1 ACCEPTED SOLUTION

Accepted Solutions
Former F-Secure Employee

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

Hi,

Can you check the exact versions of both Swype and Mobile Security/Anti-Theft so we can further investigate this issue?

 

 

Best Regards

-Jake
Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
7 REPLIES 7
Former F-Secure Employee

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

Hi,

Can you check the exact versions of both Swype and Mobile Security/Anti-Theft so we can further investigate this issue?

 

 

Best Regards

-Jake
Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

Anti-Theft version is 7.0(18021)

Swype 2.01(4436)

Symbian 111.040.1511


Keyboard is visible for about second maybe less, and then goes background.

Apps seems booth are the latest possible for N8 Belle Refresh.

Former F-Secure Employee

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

Our R&D is investigating this issue.

Best Regards

-Jake
Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Novice

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

I am also facing major problem with Anti - Theft. Firstly it was not sending the code to my trusted number. After that when I uninstalled it, the new sim card started working. I had to switch off the phone for some reason, and on restarting the application again locked the phone...Please help...URGENT

Highlighted
F-Secure Product Expert

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

Hi gupta_pojaa1990,

 

We cannot reset your phone here in community.

 

Could you please open ticket to our support;

http://www.f-secure.com/en/web/home_global/support/contact

 

 

Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Novice

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active

pls send  anty theft mobile code n-8 nokia

Superuser

Re: [Anti Theft, N8 Symbian Belle] Can't type unlock code when Swype is active


@munna wrote:

pls send  anty theft mobile code n-8 nokia




Please refer to the post above your own.