Alarming Email from F-Secure Customer Service on Unsolicited Email Address Change

F-Secure Product Expert
F-Secure Product Expert

Re: Alarming Email from F-Secure Customer Service on Unsolicited Email Address Change

Hello Alex_fsecure,

 

Your account hasn't been compromised. It seems that our agent mistakenly sent this email to you as well as to the correct recipient. We are really sorry for the inconvenience caused.

 

This has been reported to the concerned persons.



Best Regards

-Ben

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Aspirant

Re: Alarming Email from F-Secure Customer Service on Unsolicited Email Address Change

Understood- thank you for the follow up. 

F-Secure

Re: Alarming Email from F-Secure Customer Service on Unsolicited Email Address Change

If you go to " http://web.can.ftrsecure.com"  which you perhaps didn't try due to your security concerns (gotta be wary of those blackhole exploits for sure!!), you can see it says "by F-Secure" bottom left corner.
(Weird by the way that it is HTTP, not HTTPS, but it does redirect to HTTPS in the end..)

 

The naming, selling, etc. of that product is done and decided by Frontier - a North American company, but the software service itself is provided "by F-Secure". Indeed "https://app.younited.com" is the F-Secure equivalent product here. So "content everywhere", or what was it, is the same service but handled by Frontier for its own customer base.

 

That in mind,  I have no knowledge why your email got mixed up in their email campaign, but I hope that that part got cleared earlier.