After upgrading MacOS to 10.15 Catalina, F-Secure SAFE / Anti-Virus shows the following status: "Computer is not protected" but the subscription is valid.

Issue:

After upgrading MacOS to 10.15 Catalina, F-Secure SAFE / Anti-Virus shows the following status: "Computer is not protected" but the subscription is valid. What should I do?

Resolution:

With MacOS 10.15 Catalina, you need to do the following to allow F-Secure SAFE to scan the computer and allow the program to work again:

  1. Go to Settings (An icon in the bottom of your Mac screen)
  2. Click Security and Privacy
  3. Click Privacy
  4. Select Full Disk Access on the left pane.
  5. Click the Lock in the bottom-left corner to make changes, and login with your Mac password (if prompted).
  6. Tick the box next to F-Secure SAFE / Anti-Virus on the list
  7. Click the Lock again to prevent further changes

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Article no: 000016812

Pricing & Product Info

For product info and pricing please go to the F-Secure SAFE product page

Version history
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