A lot of programs don't start after on startup an infection

Senior Advisor

A lot of programs don't start after on startup an infection

Hi

Hi,
I've been infected, and I'm still infected, I downloaded one file from Freelancer.com, employer was "seeking for beta testers", and it didn't do anything, just asked permissions to run, so I accepted...

On next windows bootup(today) I noticed many startup applications didn't launch (including F-Secure). I wanted to launch it from its folder but it's permissions were weirdly messed. And a lot of other permissions too. So I changed owner of Program Files (x86) to Administrators, then edited the F-Secure folder and its children to only have Admins and my user in users, and gave it all permissions. But still, I was having problem - now I couldn't launch any file: it says "device, path or file wasn't found" etc. Yet as it was seen F-Secure's services and processes were running in background(And action center doesn't display anti-virus issues)..

Then I tried to do SFC (which couldn't correct some errors), I tried to restore all file security properties from CMD (fsecedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose), repeated same things from Safe Mode, then I found that there's cvtres.exe process running until I open Task Manager, and fortunately it takes few moments to end that process, so I found it's name, but nothing more. As some suggested on the web I did use AdwCleaner, then tdsskiller by kaspersky, with no result. Still in Safe Mode I followed some .exe file opening-ability fixing solution provided by Microsoft(yet now instead of "run" or "open"(I don't remember) it displays "%1" %* and after restart I can launch almost all exe files (all but system restore - "windows cannot find 'c:\windows\system32\rstui.exe'. Make sure you typed the name correctly, and then try again"(opening from that directory does the same)).

I can launch applications after having Windows up and running, but I guess half of startup items don't start at startup, they don't even exist in msconfig..

 

I think I have found the infected file and removed it(actually I gave the DeepGuard order to allow it as it seems yesterday... But now I denied it and deleted that file, and CPU loads no more).

 

 

 

 

 

Yet, can anyone help me with startup problem?

A lot of programs don't start, including FS, and reinstalling of one of them didn't help that either.

6 REPLIES 6
Advocate

Re: A lot of programs don't start after on startup an infection

Sounds bad. If it was my PC I would restore a full backup(system image) that re-formats the hard disks first. But I assume that's not an option in your case.

 

So your best option is probably to get rid of all traces of the infection. You could give these a try:

 

http://www.f-secure.com/en/web/home_global/online-scanner  Standalone portable app

 

http://www.f-secure.com/en/web/labs_global/removal-tools/-/carousel/view/142  Create a Rescue CD/USB to boot from

 

http://www.malwarebytes.org/chameleon/   Gets Malwarebytes Anti-Malware installed on infected machines

 

http://www.surfright.nl/en/hitmanpro/   Standalone portable app

 

http://www.surfright.nl/en/hitmanpro/kickstart  Create a USB flash drive to boot the infected PC from

 

http://www.microsoft.com/security/scanner/en-us/default.aspx  Microsoft Safety Scanner

Former F-Secure Employee

Re: A lot of programs don't start after on startup an infection

Hello Janiashvili.

 

Did any of the tools NikK suggested solve the issue?

 

I recommend the Rescue CD or the system restor that NikK linked. 

 

Br

 

Emil

Senior Advisor

Re: A lot of programs don't start after on startup an infection

Well, online scanner, hitmanpro and Microsoft Safety Scanner did find few things, but nothing solved the problems caused by infection.

And system restore doesn't work in my computer for some reason.

I see no point of Rescue CD or any other malware removal tool. So,

@EmilL
Rescue CD isn't just "live CD antivirus"?
Superuser

Re: A lot of programs don't start after on startup an infection

F-Secure

Re: A lot of programs don't start after on startup an infection

Hi Janiashvili, did you get this fixed? Please let us know what worked, or if you still need a hand.

// Chrissy
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Highlighted
Advocate

Re: A lot of programs don't start after on startup an infection

@Janiashvili  If you want to do some detective work and hopefully you're able to run the tools from Sysinternals without the "infection" blocking them from launching:

 

http://community.f-secure.com/t5/Security/How-to-identify-analyze-and/td-p/50315