reset laptop help

Novice

reset laptop help

hi, my laptop decided that it didnt want to work anymore so i did a system restore back to factory settings, when i follow the instrutcions on the F-Secure key leaflet i got with the computer i can't type my premium voucher in because its already in use (because i had it operating before), how do i get my lap top covered by secure key again?

 

thanks

liam

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure Product Expert
F-Secure Product Expert

Re: reset laptop help

Hello Liamstudd,

 

Here are the steps to recover a premium voucher on a desktop machine.

1) Get premium on any of you devices

2) Sync your devices (ALL of them should now be Premium)

3) Delete KEY from your computer or re-install the system

4) Go to another Premium device (mobile E.g.) and generate a sync code again
5) Enter code in Desktop again so that it becomes Premium again
 


Best Regards

-Ben

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1 REPLY 1
F-Secure Product Expert
F-Secure Product Expert

Re: reset laptop help

Hello Liamstudd,

 

Here are the steps to recover a premium voucher on a desktop machine.

1) Get premium on any of you devices

2) Sync your devices (ALL of them should now be Premium)

3) Delete KEY from your computer or re-install the system

4) Go to another Premium device (mobile E.g.) and generate a sync code again
5) Enter code in Desktop again so that it becomes Premium again
 


Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.

View solution in original post