reset laptop help

Novice

reset laptop help

hi, my laptop decided that it didnt want to work anymore so i did a system restore back to factory settings, when i follow the instrutcions on the F-Secure key leaflet i got with the computer i can't type my premium voucher in because its already in use (because i had it operating before), how do i get my lap top covered by secure key again?

 

thanks

liam

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure Product Expert
F-Secure Product Expert

Re: reset laptop help

Hello Liamstudd,

 

Here are the steps to recover a premium voucher on a desktop machine.

1) Get premium on any of you devices

2) Sync your devices (ALL of them should now be Premium)

3) Delete KEY from your computer or re-install the system

4) Go to another Premium device (mobile E.g.) and generate a sync code again
5) Enter code in Desktop again so that it becomes Premium again
 


Best Regards

-Ben

_________________________________

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1 REPLY 1
F-Secure Product Expert
F-Secure Product Expert

Re: reset laptop help

Hello Liamstudd,

 

Here are the steps to recover a premium voucher on a desktop machine.

1) Get premium on any of you devices

2) Sync your devices (ALL of them should now be Premium)

3) Delete KEY from your computer or re-install the system

4) Go to another Premium device (mobile E.g.) and generate a sync code again
5) Enter code in Desktop again so that it becomes Premium again
 


Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.