What happened to IE support?

Superuser

What happened to IE support?

Dear Sirs,

 

F-Secure Key used to work with username / password forms in the Internet Explorer web browser (e.g. Windows 8.1 x64 computer). About 2 weeks ago that fortunate situation changed and now IE requires manual copy. IE is important for business use, many portals only work with it, so please restore FSC Key support ASAP!

 

I would also like to see FSC Key support fingerprint / USB token / smartcard auth instead of a manually typed long password.


Thanks in advance, Yours Sincerely:
Tamas Feher, 2F 2000 Kft., Budapest, Hungary.

1 ACCEPTED SOLUTION

Accepted Solutions
Superuser

Re: What happened to IE support?

Hello,

Regrettably, those options are mutually exclusive. That means, to use Firefox and IE concurrently one would have to constantly change the integration setting in F-Secure KEY to support credentials autofill in either this browser or that web browser. That's not what I'd call a practically usuable solution!

In general, yes. And I think that it is only trouble of current design.

 

But based on next topic:

it is not planned to be with changes after introduction of this design.

 

I think that two different options (system or browser) for autofill are based on complains about performance of KEY (multiple topics about). Where I think that reason was 'system autofill'-part (which was not important for only browser-autofill use) - but I am not sure because I do not use F-Secure KEY under my main devices currently.

 

I feel that using "system autofill' (and do not use F-Secure KEY browser addon for Firefox) is potential solution. With such setting -> there are small differences between use Firefox or Internet Explorer or Microsoft Edge. All of these browsers should be compatible with 'CTRL+F2'-hotkeys and other autofill abilities (as part of 'system autofill').

But it is not so 'comfortable' as with addon probably (I think that trouble is that Microsoft Edge or Internet Explorer with not enough power of extensions; or some things are restricted compared to common webkit browsers; otherwise indeed it is can be good solution with "browser autofill" for all of modern good browsers).

 

Thanks!

5 REPLIES 5
Community Manager

Re: What happened to IE support?

Hello Tamas,

 

F-Secure KEY only supports the browsers Google Chrome and Mozilla Firefox as mentioned in this article.

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Superuser

Re: What happened to IE support?

Dear Laksh,

That article you quote has been recently modified. Previously (until a few weeks ago) FSC Key worked properly in IE, but F-Secure unilaterally removed support. The lack of IE compatibility makes F-Secure's password safe technology practically unusable in business and institutional environments.

I feel sorry that F-Secure is a defetist company, who are always on the retreat: if there is a problem or difficulty with a module, they remove functionality, instead of fixing it and expanding funtionality, like KL or Sophos or Trend Micro do. Such behaviour has reduced F-Secure Corp. from an entity to a sub-microscopic dot on the infosecurity magic quadrant map over the past 15 years.

 

Why not reverse the trend, return IE and add Edge web browser support for FSC Key technology?

 

Best regards: Tamas Feher, Hungary.

Superuser

Re: What happened to IE support?

Hello,

 

Sorry for my reply.

 

Just as my own potential feelings:

 

-> previously there was only one option for autofill.

-> with recent F-Secure KEY builds (for home use, at least) there are two options for autofill:

-- system autofill (work as before for system and for Internet Explorer probably).

-- browser autofill (work for Google Chrome and Firefox as part of F-Secure KEY browser addons).

 

Maybe your experience is about such state when autofill-option is disabled or 'browser autofill' is chosen; while 'system autofill' is needed for Internet Explorer for previous design.

 

Or does your experience is about total 'trouble' with Internet Explorer even with "system autofill"-chosen option under Settings? Or autofill-abilities with changes compared to previous builds (anyway)?

 

Thanks!

Highlighted
Superuser

Re: What happened to IE support?

Dear Ukko,

 

Thanks for your quick response!

 

> there are two options for KEY autofill:
> system autofill (work as before for system and for Internet Explorer probably).
> browser autofill (work for Google Chrome and Firefox

 

Regrettably, those options are mutually exclusive. That means, to use Firefox and IE concurrently one would have to constantly change the integration setting in F-Secure KEY to support credentials autofill in either this browser or that web browser. That's not what I'd call a practically usuable solution!

 

Yours Sincerely: Tamas Feher, Hungary.

Superuser

Re: What happened to IE support?

Hello,

Regrettably, those options are mutually exclusive. That means, to use Firefox and IE concurrently one would have to constantly change the integration setting in F-Secure KEY to support credentials autofill in either this browser or that web browser. That's not what I'd call a practically usuable solution!

In general, yes. And I think that it is only trouble of current design.

 

But based on next topic:

it is not planned to be with changes after introduction of this design.

 

I think that two different options (system or browser) for autofill are based on complains about performance of KEY (multiple topics about). Where I think that reason was 'system autofill'-part (which was not important for only browser-autofill use) - but I am not sure because I do not use F-Secure KEY under my main devices currently.

 

I feel that using "system autofill' (and do not use F-Secure KEY browser addon for Firefox) is potential solution. With such setting -> there are small differences between use Firefox or Internet Explorer or Microsoft Edge. All of these browsers should be compatible with 'CTRL+F2'-hotkeys and other autofill abilities (as part of 'system autofill').

But it is not so 'comfortable' as with addon probably (I think that trouble is that Microsoft Edge or Internet Explorer with not enough power of extensions; or some things are restricted compared to common webkit browsers; otherwise indeed it is can be good solution with "browser autofill" for all of modern good browsers).

 

Thanks!