Unable to log on after updating Key

Aspirant

Unable to log on after updating Key

Hi

F-Secure Key have severe problems with this product. This is not the first time that I have problem with Key.

 

This time I can't log on after updating key to the latest verison on Window 8. No one from F-Secure answers our questions...

 

/Prille

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure Product Expert
F-Secure Product Expert

Re: Unable to log on after updating Key

The new version is available on this thread.

http://community.f-secure.com/t5/F-Secure-Key/Login-to-F-Secure-KEY/m-p/70607#U70607



Best Regards

-Ben

_________________________________

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7 REPLIES 7
Aspirant

Re: Unable to log on after updating Key

Looks many of us are having the same issue.

Some troubleshooting info in this thread: http://community.f-secure.com/t5/F-Secure-Key/F-Secure-Key-is-not-working/td-p/70469

 

But no solution..

Aspirant

Re: Unable to log on after updating Key

Hi
I read the solutions but I don't like work arounds... (thanks anyway).

Fortunately I had the previous version downloaded on my computer. After uninstalling the latest version I reinstalled the previous one. Now i works again...
Scholar

Re: Unable to log on after updating Key

Hi

 

Is there a place where I can find previous version that works?

Aspirant

Re: Unable to log on after updating Key

Had to do some digging, but found an old copy on wife's laptop. Phew.

Installed - works perfectly.

 

I tried to look around, but didn't see any old versions available from F-Secure.

Highlighted
Aspirant

Re: Unable to log on after updating Key

Hi
I contaced F-Secure support on the phone and told them that they should monitor this Community site. Hopefully they listened...

/Prille
F-Secure Product Expert
F-Secure Product Expert

Re: Unable to log on after updating Key

The new version is available on this thread.

http://community.f-secure.com/t5/F-Secure-Key/Login-to-F-Secure-KEY/m-p/70607#U70607



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Scholar

Re: Unable to log on after updating Key

Thank you. New version is working fine. Everything is back to normal.