Synchronizing and export doesn't work

F-Secure Product Expert
F-Secure Product Expert

Re: Synchronizing and export doesn't work

Hello bruce,

 

There is a new version(3.1.1) coming in the next few days that should resolve syncing issues.



Best Regards

-Ben

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Aspirant

Re: Synchronizing and export doesn't work

Spoiler
The issue has been resolved with the latest release
F-Secure Product Expert
F-Secure Product Expert

Re: Synchronizing and export doesn't work

Hello Bruce,

 

Thank you for the follow up.



Best Regards

-Ben

_________________________________

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Aspirant

Re: Synchronizing and export doesn't work

Still doesn't work for android. I installed new version but sync goes on and on for 5min now. I don't have that many passwords to sync

F-Secure Product Expert
F-Secure Product Expert

Re: Synchronizing and export doesn't work

@linsus

 

Could you remind us of the set up you now have?

Devices, OS, key version and are the devices premium or free?

 

 



Best Regards

-Ben

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Aspirant

Re: Synchronizing and export doesn't work

I have HP Pavilion 17 Notebook PC and Windows 8.1 64-bit with f-secure key premium 3.1.112 and android 4.4.2, phone model Samsung GT-I9195 with f-secure key 3.1.2. I had to install it 3 times in my phone because the app didn't start at all. 

Aspirant

Re: Synchronizing and export doesn't work

and now the windows version of key says that I don't have premium anymore even that my license is still valid. Nothing works with this app
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Aspirant

Re: Synchronizing and export doesn't work

Don't know what version works but I installed latest pc version and new android version and syncing works. I have new phone SM-G800F and android ver 4.4.2.