Secure key run and close

Novice

Secure key run and close

hello for two day f secure key dont work on my iphone

 

fsecure-key run and closes  

 

i have reboot my iphone but its doesnt work

 

i need a solution

 

pleas help me 

 

thanks you

6 REPLIES 6
F-Secure Product Expert
F-Secure Product Expert

Re: Secure key run and close

Hello,

 

Could you tell us which version of IOs you are running?



Best Regards

-Ben

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Aspirant

Re: Secure key run and close

I have the same problem.  iOS 7.1.2

The app opens and then after a couple of seconds it crashes and closes. I reinstalled it. It  then stayed open but crashed after entering the sync code. Now it's back to opening and then crashing a couple of seconds afterwards.

F-Secure Product Expert
F-Secure Product Expert

Re: Secure key run and close

Hi RedJim,

 

This is a known issue with iOS 7.XX. A fix is available, but it might take some time to get the new build reviewed and published



Best Regards

-Ben

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Aspirant

Re: Secure key run and close

I'll keep an eye out for updates to the app then. Thanks for the reply.

F-Secure Product Expert
F-Secure Product Expert

Re: Secure key run and close

Hello RedJim, 

 

Version 3.0.2 is now available on Itunes store. Let us know should the issue persists with this version.

 

What's New in Version 3.0.2

Fixed an iOS 7 incompatibility.



Best Regards

-Ben

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Aspirant

Re: Secure key run and close

Thanks - I downloaded it the other day and it now seems to be working :)