Premium subscription vanished although valid

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Premium subscription vanished although valid

I have paid a a year long subscription to Premium in April and now I noticed that both my MacBook and iPhone are in Free-mode. Any idea how to get it back?

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Accepted Solutions
Community Manager

Re: Premium subscription vanished although valid

Hi JKurki,

 

Are your devices activated with the Key Premium Voucher? If not, please check this link to do it.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
1 REPLY 1
Community Manager

Re: Premium subscription vanished although valid

Hi JKurki,

 

Are your devices activated with the Key Premium Voucher? If not, please check this link to do it.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.