No QR code to reset password?


No QR code to reset password?

New client logo in ok put a couple of passwords in. Then logged in later that day, master password did not work, can not upload image as I never set it up and now can not access Fsecure key.. help please?


Community Manager

Re: No QR code to reset password?

Hi Carm69,


F-Secure KEY has a possibility to recover the master password using the QR code. Unfortunately, if you do not have a QR recovery code, you cannot recover the Master password. You may find more information about the QR code in our articles here:

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