Hi, after a few days working fine Key stopped the synchronization between all my devices. I can´t sync any device with any other. I tried to uninstall->reinstall->connect device but after entering the code, I only see the Connecting... screen forever.
Is the sync service down?, can I check if there is a problem with my account?, anybody else has the same problem?.
I Use 2 Windows 7 PCs, smarthphone and Tablet (both Android). The 4 of them are isolated, unabled to connect with the others.
Now it´s working fine. The Synchronization between my main PC and tablet were authomatically fixed. In the other PC I just had to connect the device again. But in my Phone (Samsung galaxy S3, android 4.3) I had to reinstall the app. After that, Sync is working fine between all my devices.
I have installed Key Premium in three PC:s, one iOS tablet, one Android tablet and one Android phone and they all stopped synchronizing about a week ago!
What should I do, re-install Key to all devices and start all over (sounds cumbersome) or what?
Thank you all for this feedback! It is highly valuable to us in the KEY development team.
We have just 30 minutes ago released a new Android version of KEY to Google Play and it should become available in all GP servers globally shortly. There's a number of improvents to the synchronization functionality and reliability. Please ensure you install this 2.1.2 version when available in your Android device. We have also pushed a new iOS version 2.0.37 of KEY to the Apple iTunes approval process and it usually takes about two weeks for them to approve a new release. Please also ensure that you are using the latest Windows or Mac OS X version of KEY (2.0.129).
Thanks & please do keep the feedback and feature ideas coming!
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