How to re-subscribe?

Scholar

Re: How to re-subscribe?

I still have some problems with this on my Windows machine. After I had to restart Key the warning "Sync subscription has expired" came back.

I tried re-installing the program after uninstalling both program and user data but this doesn't help. When starting first time after fresh install the program will sync passwords when entering connect code, but after a while the same warning reappears.

Former F-Secure Employee

Re: How to re-subscribe?

The fixed desktop version will be released next week. Unfortunately until that happens you will still see the warning on the desktop client. But syncing and everything else should still work normally also there.

Scholar

Re: How to re-subscribe?

Great! Thanks Timo_V!

Former F-Secure Employee

Re: How to re-subscribe?

The new desktop version is now released. You can download it from http://www.f-secure.com/en/web/home_global/key

Aspirant

Re: How to re-subscribe?


@Timo_V wrote:

The new desktop version is now released. You can download it from http://www.f-secure.com/en/web/home_global/key


 

Can I upgrade my desktop client to the latest version without losing my encrypted data?

F-Secure Product Expert

Re: How to re-subscribe?

Hi mash,

Yes, you can download and run the latest installer on top to upgrade the software.

Thanks.

Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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