How do I get my Premium Vouchers Reset?

Scholar

How do I get my Premium Vouchers Reset?

Hi,  I've had issues with F-Secure Key and have just upgraded to the latest version. In trying to fix the issues with previous versions I have used all my allocated premium vouchers (6) in trying to get things working.


Right now I have a working system, but the expiry is showing June 2015, rather than 2016. 

 

If I enter the Premium Voucher codes into Secure Key it tells me they have been used.

 

What can I do to recover these?

2 REPLIES 2
F-Secure

Re: How do I get my Premium Vouchers Reset?

It is not possible to use a voucher more than once.

Anyway, we are ready to grant you a replacement, another 1-year  voucher

Scholar

Re: How do I get my Premium Vouchers Reset?

I actually had 6 voucher I believe - 5 devices on Secure Safe and 1 I bought.

 

That said, I only actually would use one voucher, but was going to give the rest away to family/friends.