F-secure Key claims about expired subscription - "automatic" reneval of Premium

Aspirant

Re: reneval of Premium seem not to work - shoul I wait or re-subscribe ?

Any news on this issue? What should we do?

F-Secure Product Expert
F-Secure Product Expert

Re: reneval of Premium seem not to work - shoul I wait or re-subscribe ?

Hello Helamake,Slucian,

 

Sorry for not coming back to you earlier. 

 

Auto-renewal purchases from our previous webstore partner(Asknet before Feb 2015) should not continue. You should therefore get a new subscription from our current webstore.

 

 



Best Regards

-Ben

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Aspirant

Re: reneval of Premium seem not to work - shoul I wait or re-subscribe ?

Ok Ben, thanks.

Scholar

Re: reneval of Premium seem not to work - shoul I wait or re-subscribe ?

Thanks for the info. However my opinion is that F-secure (or the "store") has to inform about such discontinuities

Scholar

Re: reneval of Premium seem not to work - shoul I wait or re-subscribe ?

However my opinion is that F-secure (or the "store") has to inform about such discontinuities in good order. Software just stopping its normal behaviour cannot be considered as "info in good order".