F secure 2.0.27 on I Pad will not allow access to passwords

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F secure 2.0.27 on I Pad will not allow access to passwords

F secure 2.0.27 on I Pad will not allow access to passwords.

F secure key worked fine till update. Now after master pass word is entered f secure displays favorite page, after sliding to display entry list unable to access any information in the list. A few seconds later f secure closes and the screen goes back to the I pad desk top
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Accepted Solutions
Former F-Secure Employee

Re: F secure 2.0.27 on I Pad will not allow access to passwords

Hi, Chip

 

This is  a known bug which affects small portion of the users. We have a fix for it and it has already been submitted to AppStore for review. Unfortunately it may take several days for Apple to review and publish it.

 

But in short: the next update should solve your problem. Until then, do not uninstall the app because doing so would remove your stored passwords.

 

Best regards,

Timo

View solution in original post

1 REPLY 1
Former F-Secure Employee

Re: F secure 2.0.27 on I Pad will not allow access to passwords

Hi, Chip

 

This is  a known bug which affects small portion of the users. We have a fix for it and it has already been submitted to AppStore for review. Unfortunately it may take several days for Apple to review and publish it.

 

But in short: the next update should solve your problem. Until then, do not uninstall the app because doing so would remove your stored passwords.

 

Best regards,

Timo

View solution in original post