F-Secure Key doesn't start after update

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F-Secure Key doesn't start after update

Hi, 

 

I have a Mac Book Pro with OS X Yosemite 10.10.5. Updated the Key and it won't start again. I have reinstalled the app several times, but no help. This is the error I get and below is the crash report details.

I have Key installed to my phone and it works just fine. 

 

So any good ideas how to get this working again? 

 

Screenshot 2019-08-07 22.36.42.png

 

Process: F-Secure KEY [1214]
Path: /Applications/F-Secure KEY.app/Contents/MacOS/F-Secure KEY
Identifier: com.f-secure.pwmgr
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: F-Secure KEY [1214]
User ID: 501

Date/Time: 2019-08-07 22:41:46.747 +0300
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: 4E226BF1-0E47-4C77-D9FA-A0FAD745439A

Sleep/Wake UUID: DBB49C2A-090D-477A-A52D-068D3B338307

Time Awake Since Boot: 1100 seconds
Time Since Wake: 1000 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/libcrypto.1.0.0.dylib
Referenced from: /Applications/F-Secure KEY.app/Contents/MacOS/F-Secure KEY
Reason: no suitable image found. Did find:
/Applications/F-Secure KEY.app/Contents/MacOS/../Frameworks/libcrypto.1.0.0.dylib: code signature invalid for '/Applications/F-Secure KEY.app/Contents/MacOS/../Frameworks/libcrypto.1.0.0.dylib'

/Applications/F-Secure KEY.app/Contents/MacOS/../Frameworks/libcrypto.1.0.0.dylib: code signature invalid for '/Applications/F-Secure KEY.app/Contents/MacOS/../Frameworks/libcrypto.1.0.0.dylib'

Binary Images:
0x7fff62ce3000 - 0x7fff62d1992f dyld (353.2.4) <3C068A0D-69D5-3AD6-86D9-6261D3B1564E> /usr/lib/dyld
0x7fff8bdbb000 - 0x7fff8bdbbfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff92654000 - 0x7fff931d5ff7 com.apple.AppKit (6.9 - 1348.17) <E485D56D-3E72-34B7-99BB-BFDEE2D07BF5> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

Model: MacBookPro11,3, BootROM MBP112.0138.B18, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f12
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f4 17916, 3 services, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: F-Secure Key doesn't start after update

Hello @calidude 

 

Thank you for posting your query, our latest version of F-Secure KEY does support Mac OS X  10.11 or later. Click here to see the supported platforms for F-Secure KEY for Desktop Machine.

 

All you need to upgrade your operating system and try installing the F-Secure KEY again.

1 REPLY 1
Moderator

Re: F-Secure Key doesn't start after update

Hello @calidude 

 

Thank you for posting your query, our latest version of F-Secure KEY does support Mac OS X  10.11 or later. Click here to see the supported platforms for F-Secure KEY for Desktop Machine.

 

All you need to upgrade your operating system and try installing the F-Secure KEY again.