your security, F-Secure cannot restore or reset your F-Secure KEY Master
Password. This has been a conscious decision by us to increase your security
and privacy. Restoring a Master Password means we need access to your Master
Password, and this could be a security risk.
Although we cannot restore your
Master Password for you, you can, however, create a Master Password Recovery
Code in order to recover your Master Password if you forget it. Therefore, we
recommend that you create your F-Secure KEY Master Password Recovery Code as
soon as you have taken the password manager into use.
The Master Password Recovery
Code is a unique and personal code that is the only means of regaining access
to KEY, should you forget your Master Password. It is strongly encrypted and
can only be decrypted on one of your connected devices. This means that it
cannot be decrypted on any other user device.