Autofill - Does not work

Scholar

Autofill - Does not work

I am using a mac and installed the product both on my mac as well as on my phone.  I am one of the premium plan subscriber as well.

 

I have the f-secure key logged in and then I am trying to use the Ctrl + fn + F2 combination.  When I press that combo, I do see a little list box pops up and asks me to choose the username/password that I would like for the site - however, when I choose the correct one, nothing happens.  Please keep in mind I am still logged in the F-Secure Key app.

 

This issue happens most on Mac from Chrome browser.  I haven't yet tested the other browsers, but it doesn't happen *as much* on mobile phone.  I am currently using  4.4.3 Android KitKat.  But it does happen every once in a while in mobile phone as well.

 

Any suggestion or fix for this bug?  Thank you.

Khan
2 REPLIES 2
Superuser

Re: Autofill - Does not work

Hello,

 

Not sure... of course...

 

But with that instruction http://community.f-secure.com/t5/F-Secure-Key-KB/Can-Key-fill-in-my-username-and/ta-p/34819

 

Can be something new, which can to help for you?!

 

Or already all that steps done?

Superuser

Re: Autofill - Does not work

Also.. if websites/Chrome have any pop-ups/panels durng fill-step... maybe it break "focus" on form.. and fill not happened.

If it not visible.. that something same have....

So.. it related with something, which more "trouble".

 

Or something around that:

http://community.f-secure.com/t5/F-Secure-Key/Autofill-doesn-t-work-when/td-p/38699