Autofil scrambling username and passwords using F-Secure KEY

Scholar

Autofil scrambling username and passwords using F-Secure KEY

When trying to use KEY to login to sites everything appears to work except  it populates the fields with corrupted data eg missing letters. "Penpall" will appear as "enall"  or something other than what it should be. The same is happening with my logins.

The data in KEY is correct. Any help with this will be much appreciated.

IE11

Windows 8.1

Thanks

13 REPLIES 13
F-Secure

Re: Autofil scrambling username and passwords using F-Secure KEY

We wll take a look into this issue and let you know once problem will get identified / fixed.

Scholar

Re: Autofil scrambling username and passwords using F-Secure KEY

Is there no help/ advice forthcoming with this issue?

F-Secure

Re: Autofil scrambling username and passwords using F-Secure KEY

We coudn't reproduce the problem exactly as you explained, but there will be changes regarding this area in next release, which is now being tested.

 

F-Secure Product Expert
F-Secure Product Expert

Re: Autofil scrambling username and passwords using F-Secure KEY

Hello Pegleg12,

 

You can find the latest version which includes among other things, improvements of the autofill feature.

 

ftp://FSKEY:newbuild@ftp.customer.f-secure.com/fskey-production-3.2.104.msi

 

Could you try it out and let us know?

 

 



Best Regards

-Ben

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Scholar

Re: Autofil scrambling username and passwords using F-Secure KEY

Hi Ben,

Thanks for your reply.

Unfortunately, the link you have indicated does not take me anywhere I can update my version 3.1.112. I can see, elsewhere, that there is a newer version 3.2.104 but I cannot see how to access it.

 

F-Secure

Re: Autofil scrambling username and passwords using F-Secure KEY

The link above should work (you just need to keep ftp username and password).

So if you just copy this whole link: ftp://FSKEY:newbuild@ftp.customer.f-secure.com/fskey-production-3.2.104.msi and open in the browser, you should be able to download it.

 

Scholar

Re: Autofil scrambling username and passwords using F-Secure KEY

Hi dukavi,

Managed to download and instal v3.2.104 as instructed but to no avail. Passwords and logins are still being scrambled in website login fields. The data in the "KEY" is accurate and "KEY" seems to be functioning as expected. The scrambled data in the autofill process remains the problem. Should I uninstal and start from scratch?

F-Secure

Re: Autofil scrambling username and passwords using F-Secure KEY

Reinstalling the software and removing local storage won't help.
We need to know additional information about your case:
- What kind of fields get scrambled? Username or password or both?
- What is the web address or application that is scumbling the fields.
- Infromation about OS and browser version is needed.

You may also PM to me if you think it is better way to handle the problem.

Scholar

Re: Autofil scrambling username and passwords using F-Secure KEY

Dukavi,

Windows 8.1 64 bit:

IE v 11.0.9600.17801

Mozilla Firefox  38.0.1 (x86)

I only use Firefox for certain tasks and this morning tried the "KEY" software with it and, lo and behold, it worked perfectly on all the sites I visited!  So, can we make the assumption that the problem lies with Internet Explorer and if so how do we fix it?