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You have enabled two-step authentication for My F-Secure. However, as you are unable to access your mobile phone, you cannot create the authentication...
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This table shows the features that are available for the F-Secure consumer products.
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We have now released a new version of My F-Secure with an upgraded dashboard view that allows you to see all your F-Secure TOTAL apps conveniently in...
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On the My F-Secure page, you can view the details of your subscription (subscription period, remaining days left, and number of free licenses). For...
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The Subscription page opens where you can view your subscription-related information, manage the number of devices you can protect, review your...
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To view and edit your account information:
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You can share your subscription with a friend or family member (sub-user) by inviting them into your My F-Secure group. This allows them to protect...
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We recommend that you use either a PC or Mac to set up this feature.
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After turning off two-step verification for your My F-Secure account, you are no longer asked to give a security code when you log in.
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Important: Your subscription will be expired today, and your devices will no longer be protected. If you have an automatically renewing subscription,...
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This cancels the auto-renewal feature. Your subscription remains valid and active until your current subscription expires.
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After setting up two-step verification for My F-Secure, follow these instructions to download the recovery codes.
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My F-Secure is the home of your protection. It is the management portal for all the devices that are protected under your F-Secure SAFE or F-Secure...
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To update or change your My F-Secure account login email address, do the following: Log in to My F-Secure. Once logged in, select >...
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Two-step verification is a feature that adds an extra layer of security to your My F-Secure account. This additional layer makes sure that no one can...
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There may be a number of reasons as to why the product remains expired. Product/subscription mismatch You might have selected a different F-Secure...
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If you think that you no longer need your My F-Secure account, you can request to permanently delete the account by contacting our Customer Support...
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Note: Removing a license from a device does not uninstall the F-Secure product from that device. To uninstall the product, you have to do it manually...
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Note: If you remove a sub-user, this sub-user will no longer be protected.
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My F-Secure SAFE (or F-Secure TOTAL) licenses are soon to expire, but when I log in to My F-Secure, I don't see how I can renew my licenses.
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When you buy a subscription for the first time and if you select the auto renewal option, your subscription and licenses will be renewed automatically...
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On the My F-Secure login page, click the Register now link.
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On the My F-Secure login page, click the Forgot your password? link.
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You can change your account settings such as account password, 2-step verification, name, auto-renewal and subscription settings in the My F-Secure...
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You need to register to My F-Secure, as without a valid account, you are not able to start protecting your devices with F-Secure SAFE or F-Secure...
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If you've purchased an F-Secure product from F-Secure official eCommerce partners (Cleverbridge and Digital River only), you are eligible for a 30-day...
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The "This email is already in use" error message indicates that you already have an existing My F-Secure account created with the email address. It is...
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We always recommend the standard Windows removal method to uninstall any F-Secure security product from your Windows computer.
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We recommend the standard Mac removal method to install any F-Secure security product from your Mac computer.
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We recommend that you have just one security product on your computer. F-Secure's security product needs to open files to scan them. If another...
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Note: Different Windows version may have slight variations in the steps.
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Locate and follow the uninstallation instructions provided by the software vendor. Typically, many vendors have an uninstallation application in their...
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