Customers using Wacom pens may not be able to install or use F-Secure
products, such as Client Security, Computer Protection, F-Secure KEY etc.
Our tests indicate that some HP laptops, such as HP x360 (and most
likely also other models) that have a touchscreen with a Wacom Pen, are not
compatible with some of our products. Evidently, the Wacom Pen driver is
conflicting with fscuif.exe which causes the product to crash. It may also be
that the laptops have a touchpad that uses Wacom. Anyway, it seems that if
Wacom is installed, the installation of the F-Secure product will fail.
To fix the issue, do one of the following:
Remove Wacom or upgrade
the Wacom Pen's driver to the newest version (7.3.4-47), OR
Remove Wacom, then install
the F-Secure product and finally reinstall Wacom.