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Unable to install apps outside Microsoft store

Symptoms

You are unable to install our home security product/s on Windows 10 with the Creators Update.

Diagnosis

With the Windows 10 Creators update, a new preference has been introduced in the settings menu allowing you to restrict software installations to apps only from the Microsoft Store. If this setting is activated, it can prevent you from installing our product.

Solution

To change this setting:

  1. Click on the Windows Start button.
  2. Go to Settings, then System.
  3. Click on Apps & Features.
  4. Under Installing Apps, select Allow apps from anywhere from the drop-down to change the setting.
Pricing & Product Info

For product info and pricing please go to the F-Secure product page

Version history
Revision #:
3 of 3
Last update:
‎09-01-2018 11:24 AM
Updated by:
 
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