How can I clean an infected System Volume Information folder or a System Restore folder?

Question

How can I clean an infected System Volume Information folder or a System Restore folder?

Answer

If a virus infects your computer, it is possible that the virus is backed up in the System Restore folder. System Restore is a feature of the Windows operating systems.

 

To clean the System Restore folder, you need to first turn it off, and then scan and clean the folder. By turning off System Restore, you lose your last system restore point. Unfortunately, there is no other way to remove infections from System Restore. If you want to continue using the System Restore feature, it is important to turn it on after removing the infected files.

 

To turn off System Restore in Windows 7:

  1. Close all open programs.
  2. Right-click Computer, and select Properties. The View basic information about your computer dialog box opens.
  3. Click System protection. The System Properties dialog box opens.
  4. Click the System protection tab.
  5. Click Configure.
  6. Select Turn off System protection.
  7. Click Apply.
  8. When the system asks if you want to turn off system protection, click Yes.
  9. Click OK.
  10. Scan all hard drives and all files for viruses with your F-Secure security product.

Once you have scanned and cleaned the files, turn on System Restore in Windows 7 as follows:

  1. Right-click Computer, and select Properties. The View basic information about your computer dialog box opens.
  2. Click System protection
  3. Click the System protection tab.
  4. Click Configure.
  5. Select Restore system settings and previous versions of files.
  6. Click Apply.
  7. Click OK.

To turn off System Restore in Windows XP:

  1. Close all open programs.
  2. Right-click My Computer, and select Properties. The System Properties dialog box opens.
  3. Click the System Restore tab.
  4. Select the Turn off System Restore on all drives check box.
  5. Click Apply.
  6. When the system asks if you want to turn off System Restore, click Yes.
  7. Click OK.
  8. Scan all hard drives and all files for viruses with your F-Secure security product.

Once you have scanned and cleaned the files, turn on System Restore in Windows XP as follows:

  1. Right-click My Computer, and select Properties. The System Properties dialog box opens.
  2. Click the System Restore tab.
  3. Clear the Turn off System Restore on all drives check box.
  4. Click Apply , and then click OK.

To turn off System Restore in Windows Vista:

  1. Close all open programs.
  2. Click Start.
  3. Select All Programs > Maintenance.
  4. Select Maintenance > Backup and Restore Center.
  5. Click Create a restore point or change settings. If asked, click Continue.
  6. Under Available disks, clear the check boxes for all drives.
  7. Click Apply.
  8. When the system asks if you want to turn off System Restore, click Turn System Restore Off.
  9. Click OK.
  10. Restart your computer.
  11. Scan all hard drives and all files for viruses with your F-Secure security product.

Once you have scanned and cleaned the files, turn on System Restore in Vista as follows:

  1. Close all open programs.
  2. Click Start.
  3. Select All Programs > Maintenance.
  4. Select Maintenance > Backup and Restore Center.
  5. Click Create a restore point or change settings. If asked, click Continue.
  6. Under Available Disks, select all drives.
  7. Click Apply.
  8. When the system asks if you want to turn on System Restore, click Turn System Restore On.
  9. Click OK.