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Cleaning temporary Internet files in Internet Explorer

Summary

 

This article explains what you can do if malware is found in the Temporary Internet files folder.

 

Malware found in Temporary Internet files

 

The Temporary Internet files folder on Microsoft Windows computer systems contains files - such as images, HTML pages, executable and script files - that Internet Explorer has downloaded from websites visited by the user. Sometimes the F-Secure product may detect viruses and adware inside the folder.

 

In Windows XP, the folder is located here:

  • C:\Documents and Settings\<user_name>\Local Settings\Temporary Internet Files\Content.IE5
    Note: If you only have one user account on Windows XP, use Administrator as the username.

In Windows Vista and 7, the folder is located here:

  • C:\Users\<user_name>\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5
  • C:\Users\<user_name>\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5

In Windows 8 and 8.1, the folder is located here:

  • C:\Users\<user_name>\AppData\Local\Microsoft\Windows\INetCache

Note: These files are hidden system files. To be able to access these files, you need to make changes to the folder options.

 

Deleting files from the Temporary Internet files folder

 

If the Temporary Internet files folder contains malware, we recommend that you delete all the files in the folder. Because the files are only cached copies, no actual data is lost.

 

To delete the files in Windows XP:

 

  1. Do one of the following:
    • Click Start > Control Panel > Internet Options.
    • Open Internet Explorer and select Tools > Internet Options.
    The Internet Properties dialog box opens.
  1. Under Temporary Internet files, click the Delete Files... button. The Delete Files dialog box opens.

  2. Select first the Delete all offline content checkbox and click then OK to delete the temporary Internet files.

To delete the files in Windows Vista, 7 and 8:

 

  1. Do one of the following:
    • Click Start > Control Panel > Internet Options and, on the General tab under Browsing history, click the Delete... button.
    • Open Internet Explorer and click Tools > Internet Options and, on the General tab under Browsing history, click the Delete... button.
    • Open Internet Explorer and click Safety > Delete Browsing History.
    The Delete Browsing History dialog box opens.
  1. Select the Temporary Internet files checkbox and click the Delete button to delete the temporary Internet files.

 This article in other languages:
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Pricing & Product Info

For product info and pricing please go to the F-Secure product page

Version history
Revision #:
22 of 22
Last update:
‎11-10-2016 02:01 PM
Updated by:
 
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