I get the error "Sorry, data cannot be saved" when trying to expand the number of yearly licenses through the new Partner Portal
If you encounter this error, proceed to contact your F-Secure sales representative and they can fix this issue for you. If you are unable to reach your F-Secure sales contact, contact F-Secure support.
Article no: 000012162
When a reseller partner submits an eorder via F-Secure Partner Portal, the order remains in "In progress" status. What to do if this happens?
Initially, just wait a while (up to 30 minutes). If the problem persist, contact F-Secure Support and share a screenshot of the actual order (with the customer details and status visible). Details for how to contact F-Secure support are available here.
Article no: 000018018