How to cancel the automatic renewal of a subscription via My F-Secure account.
Kindly follow the steps below on how to deactivate Automatic yearly billing:
Login to your My F-Secure page Choose Subscription Next to "Automatic yearly billing", choose Cancel your subscription
This means that we will cancel the automatic renewal and the subscription will continue until the expiry date of your current subscription and won't be renewed automatically for the next year.
Article no: 000008167
I'm a sub-user on My F-secure account, I cannot add voucher code/reseller code to the account. There is no place for it. There is no Renew button either.
Only the main account user is able to renew My F-secure account. Please ask your main account owner to add the code under Subscription > Enter a code. OR, Use the Renew Now button to renew and extend the subscription. If you want to have your own My F-secure account, you can leave the group:
Login to My F-Secure (http://www.my.f-secure.com) Click on your own profile (a white circle) Choose Settings Click Leave My F-Secure group Click Remove
Here's how to create a new account
Go to https://my.f-secure.com/register Enter your details Click Accept and create account
Then you can activate a purchase on your account.
Article no: 000006310
I am trying to watch a YouTube video. I am constantly seeing F-Secure ads. Do I need to change my anti-virus software due to this?
The ads you see on YouTube are generally tailored for you based on your internet behavior (cookies & third-party tracking). For example, if you search for anti-virus products and visit those websites you are likely to have F-Secure ads - even on YouTube. F-Secure FREEDOME blocks unwanted third-party tracking and malicious sites. This will also stop advertisers from making money at the expense of your privacy: https://www.f-secure.com/en/web/home_global/freedome
Article no: 000006188