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If you need to recover an item, such as a false positive, from the quarantine, use the fsdumpqrt tool for this. It helps you to get sample files from...
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It is not recommended to use any characters other than the standard Roman character set with any of F-Secure's products.
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This article describes the meaning of the F-Secure Automatic Update Agent (AUA) connection settings. AUA is the component in the product that is...
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Use the executable POLUTIL.exe tool located in the Common directory under the root of your product's installation directory to export the data that...
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This article explains why the use of the at sign (@) as part of a password for the http proxy access is problematic.
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The global F-Secure content delivery network used by F-Secure uses dynamic addressing and traffic routing. The content delivery network operates on...
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This is ordering information for Protection Service for Business (PSB) Advanced in the Partner Portal.
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F-Secure Protection Service for Business (PSB) products get upgraded to the latest version through the PSB's channel upgrade functionality. This means...
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This article gives a quick overview of the Neighborcast feature in the F-Secure Automatic Update Agent (AUA), and also provides detailed information...
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The Partner Portal provides an agile platform for partner ordering, and it is now the only portal where partners can create accounts. Whenever...
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If the e-mail sender or recipient is included in the Trusted Senders or Trusted Recipients list, the disclaimer is not added to the message.
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Disclaimer is not added to TNEF-encoded mails with empty body, having no text and no attachments. This problem occurs only on Microsoft Exchange...
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Disclaimers are not added to outbound mails that are manually released from the Quarantine because it is not possible to evaluate if they are really...
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If malicious or disallowed attachments are blocked during real-time scanning in the Exchange store, they are listed in the Quarantine Query without...
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Browsing Protection does not show safety ratings on search result pages that use HTTPS.
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Sometimes, once you have changed a setting or saved a new one, such as the language of the user interface, there may be a delay of a few seconds while...
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The current version of NIF-based Web Traffic Scanning cannot handle the content of encrypted network traffic, e.g. HTTPS protocol.
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When you log into Web Console, it does not load the full user profile. Therefore, you cannot scan a network drive or share from the manual scanning...
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When a manual scanning task that was started from Web Console is interrupted, the preconfigured actions may not take place for detected malware or...
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This guidance is for upgrading from F-Secure PSB E-mail and Server Security 11.x to version 12.x on all supported Windows platforms.
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The uninstallation of Anti-Virus for Microsoft SharePoint tries to revert the SharePoint antivirus settings. This operation may not succeed if you use...
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Quarantine and other product statistics are not updated on the passive node as some of the product services are down or suspended. Therefore, when you...
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When the Exchange cluster groups are moved from one node to another while the product is running in an Active-Passive cluster environment, the...
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The setting "list of files to be excluded from scan inside archives" is not working for Anti-Virus for Microsoft SharePoint.
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In some cases, if you use an account that does not have proper permissions, you may get an STSADM.EXE application error message.
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The current release of Anti-Virus for Microsoft SharePoint blocks infected files and malware in real-time, i.e. when the files are uploaded or...
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The current release of Anti-Virus for Microsoft SharePoint blocks infected files and malware in real-time. It does not provide manual (on-demand) or...
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The server can have many users, and every user can have encrypted files. The scheduled scan runs under the local system account and cannot decrypt...
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To receive notifications for all types of threats, configure your settings in the E-mail and Server Security web console.
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This article contains a table listing and describing all the E-mail and Server Security client services and processes that are running on your server...
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License key is no longer valid or not recognized or already in use when trying to validate license after installation of PSB endpoint protection...
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In Protection Service for Business (PSB), you can exclude all Microsoft and/or Java SW updates from our software updater by using a keyword and/or a...
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This article describes the new features and improvements in PSB E-mail and Server Security 11.00. It also lists the dropped features.
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