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Business Security

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How do I create a custom firewall rule (service) for F-Secure Client Security 13.x?

Your computer is protected with predefined firewall settings. Usually, you do not have to change them. However, you may have to change the settings,...
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3 weeks ago

How to exclude objects from Real-Time scanning

If you want to exclude objects from being scanned by Real-Time scanning, follow these steps:
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3 weeks ago

New delivery protocol (GUTS2) for Virus definition downloads in Policy Manager

Starting from version 13.00, Business Suite products are switching to GUTS2 as a replacement for BackWeb to download virus definition updates. From...
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3 weeks ago

DeepGuard exploit detection notification in F-Secure corporate products

DeepGuard analyzes the behavior of programs, and blocks new and undiscovered viruses, worms, and other malicious programs that try to make potentially...
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3 weeks ago

Issues with using the at sign in http proxy password

This article explains why the use of the at sign (@) as part of a password for the http proxy access is problematic.
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3 weeks ago

How do I query useful information on my F-Secure product using the Polutil.exe tool?

Use the executable POLUTIL.exe tool located in the Common directory under the root of your product's installation directory to export the data that...
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3 weeks ago

Non-Roman characters not recommended

It is not recommended to use any characters other than the standard Roman character set with any of F-Secure's products.
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3 weeks ago

DeepGuard recommended settings for Corporate products

DeepGuard settings in most F-Secure business products are configured to provide the best possible protection depending on the level of control you...
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3 weeks ago

Dynamic firewall rules

Application Control and the firewall
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3 weeks ago

Excluding process from Real-Time scanning

To exclude a process from real-time scanning:
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3 weeks ago

Allowing file sharing with F-Secure firewall turned on

This article describes how you can allow file sharing with F-Secure firewall turned on.
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3 weeks ago

Firewall packet logging

This article explains what firewall packet logging is and how to use it.
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3 weeks ago

How to create AUA debug logs

This article describes how you can create the Automatic Update Agent (AUA) debug logs.
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3 weeks ago

How can I recover quarantined items from quarantine manually?

If you need to recover an item, such as a false positive, from the quarantine, use the fsdumpqrt tool for this. It helps you to get sample files from...
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3 weeks ago

URL addresses for F-Secure update services

The global F-Secure content delivery network used by F-Secure uses dynamic addressing and traffic routing. The content delivery network operates on...
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3 weeks ago

F-Secure Client Security and Policy Manager rollout implementation

This article contains some pointers about installing F-Secure Client Security and F-Secure Policy Manager. It is intended for use by technical staff...
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‎29-01-2019 12:05 PM

How to start using the new Capricorn engine in isolated Policy Manager environments

To be able to combat the more adaptive and targeted attackers of the future even better, F-Secure has made a significant engine update.
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‎17-12-2018 09:05 AM

How Device Control block devices

In Windows, every device has a few sets of properties that can be used to identify the device or the class of the device. In the table below the...
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‎13-12-2018 11:31 PM

Blocking device access using predefined rules

To prevent users from using the devices, the administrator should select "Blocked" access level for the desired rule.
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‎13-12-2018 11:28 PM

Getting Hardware ID for a device

There are several ways to get the Hardware ID for a device for the Device Control rules; Using Device Control statistics or Windows Device Manager.
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‎13-12-2018 11:27 PM

Understanding the Launch Scan After Update option

This article explains how the Launch Scan After Update functionality works for the Anti-Virus component.
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‎04-12-2018 01:13 PM

How does the Automatic Update Agent (AUA) fetch its updates by order of priority?

This article describes what logic Automatic Update Agent (AUA) uses to prioritize its updates fetch.
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‎04-12-2018 12:13 PM

Windows login taking longer than usual after installing the product

After having installed the F-Secure product on several workstations in the network, you notice that the Windows login is taking longer than usual,...
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‎04-12-2018 10:57 AM

How to collect an MBR rootkit sample

This article explains how you can collect an MBR rootkit sample for F-Secure Labs to analyse.
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‎04-12-2018 10:26 AM

Understanding the intermediate server failover time setting

This article explains how the intermediate server failover time setting found in F-Secure Automatic Update Agent (FSAUA) works.
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‎03-12-2018 02:24 PM

Policy Manager identifies cloned virtual machines as identical machines and not registering as separate hosts

When deploying cloned virtual machines from a template, Policy Manager identifies them as identical machines even when each machine is configured to...
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‎03-12-2018 02:11 PM

Updating malware definitions on isolated Client Security hosts

If you have installed Client Security on hosts that do not have a network connection, you can update the malware definitions using the tool provided...
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‎03-12-2018 01:24 PM

Third-party applications not working properly

The firewall drops some frames during network communication, preventing proper operation of third-party applications.
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‎26-11-2018 01:15 PM

Firewall rules for Microsoft ActiveSync

This article provides information about the firewall rules needed for Microsoft ActiveSync. It also gives instructions on how to configure the...
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‎26-11-2018 12:05 PM

Means for monitoring malware incidents with F-Secure software

There are various malware monitoring opportunities available provided both by F-Secure and the operating system.
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‎26-11-2018 11:26 AM

What are policies?

Policies are single files created on F-Secure Policy Manager and automatically picked up by the client machines. They define the settings of the...
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‎26-11-2018 11:19 AM

What is Next-gen Policy Manager Proxy?

Next-gen proxy is a role of Policy Manager Server, in which it proxies certain requests to Master Server while serving BackWeb and software updates...
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‎26-11-2018 11:13 AM

How to configure MyNetwork rule in Policy Manager autoselect

This article describes how you can configure the MyNetwork rule in F-Secure Policy Manager.
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‎23-11-2018 02:26 PM

Setting up Policy Manager as proxy node

The following steps describe Policy Manager Proxy node installation for both Windows and Linux.
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‎23-11-2018 01:35 PM

Device Control overview

Device Control prevents threats from accessing your system via hardware devices, such as USB sticks, CD-ROM drives, and web cameras. This feature also...
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‎23-11-2018 01:15 PM

Using wildcards in exclusions

This article provides information on how you can exclude files from scanning by using wildcard characters in the F-Secure antivirus products.
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‎22-11-2018 03:45 PM

Update component settings explained

This article describes the meaning of the F-Secure Automatic Update Agent (AUA) connection settings. AUA is the component in the product that is...
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‎22-11-2018 03:38 PM

Running ilaunchr.exe by using a non-administrator account

This article describes how you can use ilauncher.exe with a limited user account to install the F-Secure software.
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‎22-11-2018 03:20 PM

Ilauncher command line parameters

This article provides you with information about the Ilauncher command line parameters.
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‎22-11-2018 03:19 PM

Resetting the host UID by using FSMAUTIL

You can reset the host UID by using FSMAUTIL (F-Secure Management Agent Utility). One way to do this would be adding a command to the user login...
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‎20-11-2018 11:26 AM

Upgrade from Client Security 12 to Client Security 13

Before you install the product, we recommend that you review the sections in the following document (release notes) to make sure that your network,...
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‎08-10-2018 10:48 AM

What's new in Client Security 13.10

F-Secure Client Security 13.10 (Windows) was released on December 20, 2017.
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‎04-01-2018 03:46 PM