scanning delay for a week on servers

Scholar

scanning delay for a week on servers

I have a week delay for the scanning reports on my servers.

Or the scanninh has stopped?

4 REPLIES 4
Community Manager

Re: scanning delay for a week on servers

Hi @Orio,

 

To keep you informed, I have moved your post to the Business board as it was regarding servers.

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
F-Secure
F-Secure

Re: scanning delay for a week on servers

Hello Orio,

 

You provided too little information.

What F-Secure product/version do you have on your servers?

What kind of scanning are you mentioning? Anti-Virus scanning, Exchange mail scanning?

You are missing reports in Policy Manager Console, or in Web Console?

 

Best regards,

Vad

Highlighted
Scholar

Re: scanning delay for a week on servers

Hi Vad,

 

I am using verzion 12.00.67239

I recieve policy's but my scanning report have scanned the last time at 1-7-2016

Some host not and are scanned last at 5-7-2016

 

Do you now a setting or a caus?

Maybee a reboot? Host or F-secure server?

 

Thank,

 

Orio

F-Secure
F-Secure

Re: scanning delay for a week on servers

Can you check from client side User Interface the presence of fresh scanning report?

We need to figure out first is the problem with starting a scan or with delivering a scan report to PM Console.