"Alert Removal Tool" feedback thread

F-Secure Product Expert

"Alert Removal Tool" feedback thread

The Alert Removal Tool for PM 10 (Win32) is now available for download.

 

-          ftp://ftp.f-secure.com/support/tools/alerttool/alerttool.zip

-          ftp://ftp.f-secure.com/support/tools/alerttool/readme.txt

Feel free to post your questions, comments, suggestions etc. via this thread.

Best Regards,
Peter
1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure Product Expert

Re: "Alert Removal Tool" feedback thread

 

Did you use the clipboard to enter the registry value (step 3) from the txt file? This will not work as the hyphen character which precedes the actual key is pasted incorrectly.

 

Just open the relevant registry path and delete the hyphen ("-") in front of the "DodbcConnectorEnabled" string, then re-enter the value.

 

Then repeat steps 4 and 5 (start + stop service).

 

Any help?

 

Best Regards,
Peter
13 REPLIES 13
Former F-Secure Employee s_f
Former F-Secure Employee

Re: "Alert Removal Tool" feedback thread

May I delete  by hostname?  only date?

Do you have a tool for LINUX?

F-Secure Product Expert

Re: "Alert Removal Tool" feedback thread

 

>May I delete  by hostname?  only date?

 

Currently selection is only possible using the date criteria (+ "delete all alerts" option).

>Do you have a tool for LINUX?

Not yet Smiley Happy
Best Regards,
Peter
Highlighted
Scholar

Re: "Alert Removal Tool" feedback thread

Tested deleting a single date -> ok

tested deleting a range -> ok

 

working fine for me Smiley Wink

F-Secure

Re: "Alert Removal Tool" feedback thread

 

Hello,

 

i am not sure that i found one bug from this tool that i can able to use the future date as well as results was showing deleted like that .. have you tried before when you tested this delete alerts by date /date range..

 

thanks

sethu



F-Secure Product Expert

Re: "Alert Removal Tool" feedback thread

Hi Sethu,

 

Congratulations on your first post on the Community and for posting the first bug report for Alert Removal tool!

 

I believe you're referring to the validation issue visible below:

 

Connection to the database successful.
Input the FROM date in the following format 'dd.mm.yyyy': 31.12.5000
Input the TO date in the following format 'dd.mm.yyyy': 01.05.5005
The selected alerts are deleted!

-------------------------------------------------------------------
Please chose a number from the following available actions:
1 - LIST ALERTS
2 - DELETE ALERTS BY DATE
3 - DELETE ALERTS BY DATE RANGE
4 - DELETE ALERTS OLDER THAN  DATE
5 - DELETE ALL ALERTS
0 - EXIT
-------------------------------------------------------------------

INPUT NUMBER: 0

It seems all the functions return the same message, regardless of the whether any alerts actually matched the specified date or not. Should be easy to fix but I guess we can agree, not a showstopper for using the tool.

 

Best Regards,
Peter
Scholar

Re: "Alert Removal Tool" feedback thread

NOT works! Trying to delete all alerts and got

 

"Unable to connect to database"

Please make sure that you have stopped...

 

Same for all other option.0

The fsms service is of course stopped, registry modified etc. What's now?

 

F-Secure Product Expert

Re: "Alert Removal Tool" feedback thread

 

Did you use the clipboard to enter the registry value (step 3) from the txt file? This will not work as the hyphen character which precedes the actual key is pasted incorrectly.

 

Just open the relevant registry path and delete the hyphen ("-") in front of the "DodbcConnectorEnabled" string, then re-enter the value.

 

Then repeat steps 4 and 5 (start + stop service).

 

Any help?

 

Best Regards,
Peter
Scholar

Re: "Alert Removal Tool" feedback thread

This fixed, thank you.

 

Please add this to the readme.txt (or change the text to the correct hyphen).

Copying the net stop "F-Secure Policy Manager Server" also not works, because the double quote is different what the command prompt expects.

F-Secure Product Expert

Re: "Alert Removal Tool" feedback thread

Hi,


Thank you for your valuable input. I fixed the issues and updated the file on ftp.

 

Best Regards,
Peter