Sorry, this is not enough information to help you. What OS, what product? send a screenshot, what did you try already? did reinstall help? try clean uninstall using UI-Tool.
Matthias ---------- perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de