here my configuration,
I have a network with many site, my policy manager server is on my "master" site whitch can update via a http proxy. this server call : "serv-antivirus", console was installed on port 18080, and manager server on 10080.
Every site have one server with policy manager proxy installed on port 10080. Those server update via my "serv-antivirus"
on port 10080.
Every pc can update from local server on port 10080.
Here my problem :
Some server and of course some pc can't update. When i manualy check update, log file indicate "Update check completed successfully. No updates are available.". but on my manager server "serv-antivrus" the virus definition database is 2011-10-18_02 and on my remote server the database is 2011-08-17_01.
My manager server is already accessible, by ping and http://serv-antivirus:10080.
I my manager console, this box isn't check " allow to return to policy manager server when proxies policy manager are not accessible" (french traduction). wath does it mean ? this can resole my problem ?
Thanck to your anser
thanks for posting so many details, but the mostz im portatnt is missing:
What version is your PM, PMP and Installation on the Clients/Servers?
Did the setup work before?
please increase the loglevel in FSAUA.CFG and restart FSMA service.
What do you find in FSAUA.log and FSAUA.dbg?
If you have PMP in use a PING to your PMS is worthless.
instead open that URL in a browser (no proxy!!!!), what do you get?
I resolve my problem,
Some update of the fspm can't be installed, because my client have modify f-secure folder right recently.
A réinstallation of FSMP10 has resolve the problem.
Thank for your help
hope you send a decent bill!