malfunctioning pattern update?

FormerMember
Not applicable

malfunctioning pattern update?

Hello,

 

we have some problem with the web traffic scanning ... we get an detection of Trojan:HTML/Kovter.C on many websites like

 

http://www.heise.de/newsticker/

http://www.chip.de/nachrichten

http://www.spiegel.de/

 

etc.

 

I can not believe, that all these sites publish trojans. I think some patterns are wrong.

 

Already cleaned the patterns on the policy server and redownloaded the recent once .. still the same.

 

I hope, that tomorrow the patterns are fixed - if not I have to deactivate the web traffic scanning!

 

Best regards

Robert

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager

Re: malfunctioning pattern update?

Hi Robert,

 

We did have a false positive detection yesterday which was causing the Trojan:HTML/Kovter.C detection when visiting certain websites. Hydra 2016-07-06_05 has been released to solve this issue. Kindly download the latest virus definition updates for your product to resolve this issue.

 

Please keep us posted.

 

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2 REPLIES 2
Community Manager

Re: malfunctioning pattern update?

Hi Robert,

 

We did have a false positive detection yesterday which was causing the Trojan:HTML/Kovter.C detection when visiting certain websites. Hydra 2016-07-06_05 has been released to solve this issue. Kindly download the latest virus definition updates for your product to resolve this issue.

 

Please keep us posted.

 

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.
Highlighted
FormerMember
Not applicable

Re: malfunctioning pattern update?

Hi,

 

you made my day Smiley Happy the Policy Manager had already downloaded and distributed the new patterns. Wouldn't have been so nice with Web Traffic Scanning problems with about 1500 installations. Glad I'm able to acivate web traffic scanning again.

 

Perhaps a dashboard somewhere in the support area for customers would be very great to get a notice if there is a problem with patterns or outbreak  conditions ... Would really be great!

 

Best regards

Robert