fssm32.exe consuming memory

Scholar

fssm32.exe consuming memory

Good Morning

 

We have a computer that is running really slow. In checking resource mon process fssm32,exe is hogging 300 MB of ram,

i have tried restarting F secure services and a reboot of the machine

Check f secure is not perfomring any scans and still the client is hogging memory.

 

Is there anything i can try apart from uninstall / re-install of F-secure?


I would greatly appreciate any support given


Regards


Daniel Schindler


Wilo UK

6 REPLIES 6
Superuser

Re: fssm32.exe consuming memory

Hi Daniel,

 

would you mind to give some detail on yor setup?

Hardware,

OS,

F-Secure Version

scanning parameters for Realtime scanning

first lines in fa.log (todays)

 

Thanks

 

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: fssm32.exe consuming memory

Dell Optiplex 740

AMD Athlon Dual core 5400B 2.4 GHZ

2 GB Ram

Vista enterprise service pack 2

 

F-Secure Client Security 9.01 build 122

Real time scanning is on

options ticked are

Scan and remove viruses from web traffic

block tracking cookies

 

 

2 4/20 11 2011.11.01 15:27:56 1 2ca900a7b966cf0c0222e78a1fa19eb6020a3090 \Device\HarddiskVolume1\Users\a-schindlerda\AppData\Roaming\VSX\vsImport.ini 
2 14/507 44 2011.11.01 14:39:41 1 98843e98b2910b70d95ce8317984cc981ab66884 \Device\HarddiskVolume1\Program Files\Citrix\ICA Client\audcvtN.dll 

 

 

 

Scholar

Re: fssm32.exe consuming memory

2 6/114 25 2011.11.01 14:09:11 1 0000000000000000000000000000000000000000 \Device\HarddiskVolume1\_SMSTaskSequence\WDPackage\Scripts\ZTIUtility.vbs 
2 140/395 57 2011.11.01 14:09:11 1 07874a6e065b1fa33e70a7f8bb497b3b822be591 \Device\HarddiskVolume1\Windows\System32\tzres.dll 

Superuser

Re: fssm32.exe consuming memory

Hi,

nothing severe in there, but please have your administrator update the systems to version 9.20.

 

Is it possible that the admin advised the system to perform a scheduled scan? Then leave the system running tio get it finished.

 

BR

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

F-Secure Product Expert

Re: fssm32.exe consuming memory

Hi Rafterman,

I have moved this post to End-point Security board for further discussions.

Thanks.


Best Regards,
Jayson

"A person who never made a mistake never tried anything new" -Albert Einstein

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Scholar

Re: fssm32.exe consuming memory

Ok thank you


Regards


Daniel