failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

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Aspirant

failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

Hi,

 

We have this client unable to get rid of this trojan:W32/Gen5930.746fdf7272!Online thing.

Any idea what is going on?

 

Thanks

 

torjan1.png

4 REPLIES 4
F-Secure Product Expert
F-Secure Product Expert

Re: failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

Could you try to follow the instructions given on this page.

 

You can refer to this page to have more information concerning the type of detection you are facing.



Best Regards

-Ben

_________________________________

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Aspirant

Re: failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

Thanks I will check it out.

 

KR

Jelle

Novice

Re: failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

Smiley Sad  se me ha canselado mi cuwenta tal vez bloqueado y la quiero recuperar 

 

F-Secure Product Expert
F-Secure Product Expert

Re: failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

Hello Beluchiii,

 

Unfortunately our community is not currently localized  in Spanish.

Could you repost in English so that the greatest number can help you?



Best Regards

-Ben

_________________________________

Has somebody helped you? Say thanks by giving likes. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know.