I'm getting this error message on the clients
f-secure management agent failed in an internal operation. setting the policy variable 184.108.40.206.4.1.2220.127.116.11.40 (error=-505) was not successful. If the problem persists please contact the system administrator.
I'm guessing this one setting on my policy manager I have to change, but I havn't got a clue how to begin troubleshooting this.
Is there any changes made on your Policy Manager Server recently? Upgrade or migration?
Yes, I have migrated the pm to a new server. I followed the steps outlined in this forum post
What is the software version running on the client machine, and also which Policy Manager version you are using?
The clients have anti-virus for workstation 9.32 on Windows 7 X64 and x86, the pm server is running on server 2008 r2 and has version 10.00.36754
When you migrated the PMS to another server, did you reimport all the installation packages? It would be a good idea to reimport at least the latest installation package in use.
For AV4WKS you can navigate to:
After the .jar package is imported and if the problem still persists I suggest you create a support ticket (with an FSDIAG from one of the hosts sending the alert)
This topic has been closed due to inactivity. If you would like to discuss this topic further, please start a new post.
You can reference this topic in your post by adding this link:
Visit the Community
Check our Forums or How-to & FAQs for advice or answers
View User Guides
Refer to our getting started guides and product manuals
Talk to our Support and get answers to your questions