cannot install update

Aspirant

cannot install update

The following updates give errors in PM:

 

- CVE-2014-0297

- CVE-2014-0257

 

The error is: Could not install update.

 

Visio Professional 2013 (x64) is giving error Could not download update.

 

How do I update these products?

2 REPLIES 2
Highlighted
Supporter

Re: cannot install update

Dear jao0201. 

 

In this case i would suggest that you open a support ticket for investigation to why these updates dosent install. Please remember to attach an Fsdiag in the request. 

The support ticket can be opened here

 

Br

Johan

Community Manager

Re: cannot install update

Hi jao0201,

 

Has your issue been resolved using the case number you created? We are just doing a follow up on the status of the issue.

 

Thanks.

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