blocking skype video conference after exactly 11 second.

Scholar

blocking skype video conference after exactly 11 second.

Hi ,

 

Probably F-secure blocking skype video conference after exactly 11 second.

Anyone have the same problem ?

On the same subnet work's fine but If I try connect via VPN  video conference end's after 11 seconds.

 

 

Regards,

DC

 

7 REPLIES 7
Community Manager

Re: blocking skype video conference after exactly 11 second.

Hi DeniC,

 

May I know which F-Secure product are you mentioning here? Also, what is the OS of the system?

 

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Scholar

Re: blocking skype video conference after exactly 11 second.

WIN 10 pro

F-Secure Client Security 12.31 build 105

F-Secure Anti-Virus 9.52 build 239
F-Secure Automatic Update Agent 9.02 build 105
F-Secure User Interface 14.00 build 102
F-Secure Management Agent 10.10 build 105
F-Secure ORSP Client 1.2.13 build 113
F-Secure DeepGuard 5.0 build 707
F-Secure Online Help 3.03 build 677
F-Secure Client Security Dostosowywanie 12.10 build 103
F-Secure Web Traffic Scanner 3.01 build 276
F-Secure Browsing Protection 2.01 build 483
F-Secure Device Control 1.10 build 103

Scholar

Re: blocking skype video conference after exactly 11 second.

Windows 10 PRO
F-Secure Client Security 12.31 build 105
Superuser

Re: blocking skype video conference after exactly 11 second.

could you please do a countercheck with v13?

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: blocking skype video conference after exactly 11 second.

Hi,

 

Still the same problem...

Any idea to resolve it ? 

F-Secure
F-Secure

Re: blocking skype video conference after exactly 11 second.

Hello DeniC,

 

Did you try to verify, that without Client Security the same machine have no issues (for example by unloading the product temporarily, or even by uninstalling it temporarily).

If without the product, or with unloaded product video conference is not blocking, then there could be some incompatibility with the VPN you use (what is it, BTW?). In that case, please, contact support.

 

Best regards,

Vad

Scholar

Re: blocking skype video conference after exactly 11 second.

First of all ...Thank you guys for your help and support :)

Yes when I turn off and allow to move all traffic skype works fine...