The windows update has been configured through fsecure patch management . But it is not working for few pcs , and once we change the ip adress of those pc it is working!
All the enduser pcs are in the same subnet as 192.168.1.0 .
firewall is fortinet and i couldnt see any policy related to this.
So please advise how to resolve this .
It looks your issue related to F-secure corporate product. May I know the name of F-secure Product that you are using?
Typically, the F-secure update engine should download and install the software update automatically if you have enabled the settings properly as below
In Policy Manager Console (Advanced View)
* Settings > F-Secure Software Updater > Settings > Automatic Installation > Install security updates automatically
In Profile Editor
* Software updater > Automatic installation > Install security updates automatically
In your situation, we doubt that you have yet to add the URL address listed in the following third-party KB article to make sure that the Software Updater database is updated properly in right manner. Click here to know more about URL address for F-secure Update Services.
Also, would it be possible for you to try configuring direct access to F-Secure updater servers. Click here to see the steps.
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