Windows 10 and Client Security Premium 11.60...

Aspirant

Windows 10 and Client Security Premium 11.60...

I have been upgrading systems from Windows 7 to Windows 10 and the CSP client 11.61 seems to function normal post upgrade.  I just installed a new system with W10 and tried to put this client.  Is 11.61 compatable with a clean install of 10?

 

 

3 REPLIES 3
Supporter

Re: Windows 10 and Client Security Premium 11.60...

Hi,

 

To Windows 10, its recommended uses CS 12.10 instead CS 11.xx, because the CS11.xx into Windows 10 its not approved by F-Secure:

 

Supported plataforms for Client Security 11.xx:

Operating systems

  • Microsoft Windows XP (32-bit editions only)
  • Microsoft Windows Vista (all 32-bit and 64-bit editions)
  • Microsoft Windows 7 (all 32-bit and 64-bit editions)
  • Microsoft Windows 8 and 8.1 (all 32-bit and 64-bit editions)

Supported plataforms for Client Security 12.10:

Operating systems

  •     Microsoft Windows Vista (all 32-bit and 64-bit editions)
  •     Microsoft Windows 7 (all 32-bit and 64-bit editions)
  •     Microsoft Windows 8 and 8.1 (all 32-bit and 64-bit editions)
  •     Microsoft Windows 10

If the Windows shows BSOD or anything same, the F-Secure will not give any support because its not approved. So its really recommended you update to 12.10.

 

Best Regards,

 

Roberto Chu

Aspirant

Re: Windows 10 and Client Security Premium 11.60...

Great! How do I get it? I have sent emails to sales with cust info, but nothing...

Is F-Secure still a live product? If so, why doesn't someone from sales reach out to me?

Clay Goss, Aquaflow Pump and Supply

xxx-xxx-xxxx

xxx@xxx.com

 

EDIT: Removed Personal Identification Information

Supporter

Re: Windows 10 and Client Security Premium 11.60...

Hi,

 

You need  contact with your reseller (who sold the F-Secure to you) and send to him your old license (where have the version 11.60 - Its a PDF file where have all information about your product, such as you company name, who sold to you the F-Secure, number of licenses, etc) and he will check your information and regenerate the new license and send to you.

 

If you dont bought F-Secure by reseller, my suggest is contact directly F-Secure and do the same step:

- Send to F-Secure your "old" license and ask for the new license.

 

Best Regards,

 

Roberto Chu