Web Traffic Scanning - FSecure Client Security

Scholar

Web Traffic Scanning - FSecure Client Security

Hi,

 

I have issue with Juniper/Citrix Clients not able to launch and I found out that uninstalling the Web Traffic Scanning module does fix the issue.

 

What could be the reason for Web Traffic Scanning blocking the site data?

 

Thanks,

Marshal

11 REPLIES 11
Scholar

Re: Web Traffic Scanning - FSecure Client Security

I also got the same problem which lead me to uninstalling Web Traffic Scanner. I want its feature, but due to this problem, I don't have a choice, but to remove it. Any suggestion?

Superuser

Re: Web Traffic Scanning - FSecure Client Security

Hello,

 

> I have issue with Juniper/Citrix Clients not able to launch and I found out that uninstalling the Web Traffic Scanning module does fix the issue.

 

In case of Citrix, using the bigger keycode to install FSAV ESS 9.20, your users will be protected from web traffic on the terminal server side. Theroretically speaking, this means uninstalling workstation-local WTS is not a big problem, I think?

 

However, I have no knowledge of Juniper. Maybe submit an FSDIAG to F-Secure support of that problem. They are very responsive.

 

Bye!

Scholar

Re: Web Traffic Scanning - FSecure Client Security

Hi,

 

Thanks for the response guys, what is the usual process to raise a FS incident ?

 

regards

F-Secure

Re: Web Traffic Scanning - FSecure Client Security

You can submit a problem via this online form: http://www.f-secure.com/en/web/business_global/support/contact/request

Highlighted
Scholar

Re: Web Traffic Scanning - FSecure Client Security

Thanks, I have raise a support call with F-Secure via the link and submitted the FSDIAG logs from Policy manager server.

 

I will wait for the response and see what is the solution, however I have disabled the F-Secure Web TRaffic Scanner on the console and distributed the policy still it is getting block not sure why this behaviour is observed.

 

 

Superuser

Re: Web Traffic Scanning - FSecure Client Security

Hi,

 

could all of you please state what OS and versions are involved in the problem?

 

Thanks

Matthias
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perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: Web Traffic Scanning - FSecure Client Security

Hi,

 

We have fixed the issue, we had to disable the WebTraffic Scanner and Uncheck Scan for Cookie tracking option on the Policy manager.

 

Regards,

J

Superuser

Re: Web Traffic Scanning - FSecure Client Security

Still it would be nice what versions are in use... WTS was changed several times...

Matthias
----------
perComp is a Platinum Partner of F-Secure since 1994. Any advice or help given by me in this forum is voluntarily and to my best knowledge based on working with the products since 1997. Direct contact for customers please check our homepage http://www.percomp.de

Scholar

Re: Web Traffic Scanning - FSecure Client Security

Policy Manager ver 10.0 and OS windows 2008 Standard - Client - Windows 7 Sp1.

 

Regards,

J