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Unable to validate license after removing a computer from PSB Portal

Symptoms

License key is no longer valid or not recognized or already in use when trying to validate license after installation of PSB endpoint protection products.

Diagnosis

Removing a computer from PSB Portal will add the computer to a blacklist which prevents the computer to be connected back to the PSB Portal. This will create a situation where the PSB endpoint protection product installation does not accept the same computer in a new installation with the same license key.

Solution

Remove computers from the blacklist (refer article Clear list (blacklist) of removed computers from PSB Portal) and try to re-validate the license again.

Pricing & Product Info

For product info and pricing please go to the F-Secure product page

Version history
Revision #:
2 of 2
Last update:
a month ago
Updated by: