cancel
Showing results for 
Search instead for 
Did you mean: 

Trojan not being quarantined

Highlighted
Scholar

Trojan not being quarantined

Dear fsecure team

 

I have a customer who installted  buinsess suite version 11 and he run a scan the below results have been shown and customer is asking why the Trojan has not been quarantined

 

Result: 2 malware found

 

 

Trojan.Generic.1722827 (virus)

H:\counter\AutoPlay\Docs\09.Counter-Strike

S.T.A.L.K.E.R\Setup.part1.exe\Uninstall.exe

 

 

Gen:Variant.Symmi.4868 (virus)

H:\pilski\dayla.exe Action: quarantined

1 ACCEPTED SOLUTION

Accepted Solutions
F-Secure
F-Secure

Re: Trojan not being quarantined

You can only remove the whole Setup.part1.exe manually.

Note, that if you try to execute it and uninstall.exe will be unpacked, it will be detected and blocked by real-time scanning.

 

Best regards,

Vad

3 REPLIES
F-Secure
F-Secure

Re: Trojan not being quarantined

Hello Raed,

 

In this case the virus Uninstall.exe is inside Setup.part1.exe. Uninstall.exe can't be removed from it automatically. That's the reason.

 

Best regards,

Vad

Scholar

Re: Trojan not being quarantined

Hi

 

What is your recomendation to remove this file

 

Regards,
Raed

 

F-Secure
F-Secure

Re: Trojan not being quarantined

You can only remove the whole Setup.part1.exe manually.

Note, that if you try to execute it and uninstall.exe will be unpacked, it will be detected and blocked by real-time scanning.

 

Best regards,

Vad